Velox Systems

Experts In Corporate Technology
Velox Ltd. is a versatile company with strong expertise in the field of IT and network infrastructure, IT support, virtualization, IP telephony and call center projects. Our clients are some of the leading companies from Bulgaria and the region, including big trade, financial, manifacturing and utility organizations.

Experts In IT Infrastructure And Support

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UNIFIED COMMUNICATIONS & WORKSPACE

VeloxUNIFIED COMMUNICATIONS & WORKSPACE
   

UNIFIED COMMUNICATIONS: IP TELEPHONY, VIDEO & COLLABORATION

Stop relying on outdated phone systems and disjointed meeting software. Velox delivers modern, Unified Communication (UC) solutions that connect your team, clients, and partners seamlessly, no matter where they are working.

We transform your communication infrastructure into a powerful, cloud-ready collaboration hub that cuts costs, boosts productivity, and scales with your business needs.

           

The Power of an All-in-One Platform

Our UC solutions bring all your essential collaboration tools onto a single, integrated platform, ensuring effortless transitions between tasks:

  • VoIP Phone Systems: Get crystal-clear, reliable voice calls across all devices (desk phones, softphones, and mobile apps).
  • Integrated Video Conferencing: Initiate one-click, secure video meetings with HD quality, screen sharing, and recording capabilities.
  • Team Collaboration: Facilitate real-time, joint project work through secure shared workspaces, instant document co-editing, and persistent chat channels.
  • Presence & Messaging: Instantly see team availability and use real-time chat, further streamlining internal communication.
  • Mobile Flexibility: Empower your workforce with full access to their desk phone, conferencing, and collaboration features from any smartphone or tablet.

Seamless Integration with CRM & ERP

A truly unified system must talk to your core business applications. Velox specializes in providing deep integration between your communications and essential business software like CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning).

Click-to-Call

Sales and support staff can dial any client directly from the CRM record, eliminating misdials and saving valuable time on every call.

Screen Pops

When a known client calls, their full customer history immediately "pops" onto the agent's screen, ensuring a personalized, efficient experience without asking for account details.

Automated Call Logging

Every communication is automatically logged in the client's file, ensuring your records are always accurate and follow-up actions are tracked.

 

Ready to eliminate communication chaos and wasted time? Request a Free Assessment to see how seamless collaboration can transform your business.

Contact Us for a Free Consultation: + 359 888 504559, office@velox-systems.com